Shipping
WE ONLY TAKE ORDERS FROM MALAYSIA,BRUNEI,INDONESIA,UNITED
KINGDOM & UNITED STATES OF AMERICA ONLY.
All of our products are shipped by POSLAJU Malaysia. We have a 99.9%
successful delivery rate with this 3rd party service provider. We do not accept
repsonsibility for inconveniance caused by late or non delivery of goods. Our
tracking processes will be implemented 1 week after normal delivery period if
your item does not arrive.
Returns
Items should be checked as soon as possible following receipt of goods. Claims
will not be accepted for damages, shortages or packing errors unless they are
reported within 48 hours of receipt of goods.
The
decision of whether a refund is given will be made by the website admin.
The
cost of any items that have been found to be damaged in transit or missing will
be refunded to you within 30 working days of us receiving the items back.
Your
Order
We will notify your merchandise tracking ID by email/SMS once we have received
your payment.You may use this tracking ID to trace the location of your
merchandise via POSLAJU website
here. We will notify you by email of any anticipated delays.
Orders shipping to outside Malaysia usually take longer. You may email us questions about your order at any time.
Please send your email to our support
staf.
How Your Order Is Packed
All sold items are packed with plastic envelope provided by POSLAJU.
We wrap all items with a piece of strong plastic sheet before
placing them in a plastic envelope. Please see the sample below.

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